Shipping and Payment Information
Welcome to AMARA Clothing Boutique! We are dedicated to providing you with a seamless shopping experience. Below you will find all the essential information regarding our shipping and payment policies.
Shipping Options
Local Shipping
We proudly offer shipping services throughout the continental United States. All orders are shipped using Easyship, a reliable service that ensures prompt and secure delivery.
International Shipping
Currently, we do not offer international shipping. Our focus is on providing exceptional service to our customers located within the United States.
Supported Shipping Zones
We ship to all 50 states in the continental United States, including Alaska and Hawaii. However, please note that free shipping promotions do not apply to orders shipped to Alaska and Hawaii.
Shipping Costs
Shipping costs are calculated based on the total weight of your order and the selected shipping method. At checkout, you will see the estimated shipping costs before completing your purchase. We strive to offer competitive rates to enhance your shopping experience.
Free Shipping Promotions
From time to time, we offer free shipping promotions on qualifying orders. Please note the following conditions:
• Free shipping promotions do not apply to orders shipped to Alaska and Hawaii.
• Free shipping may be denied based on the volume of products ordered. If your order is exceptionally large or exceeds weight limits, we reserve the right to adjust shipping charges accordingly.
Order Processing and Delivery Times
Processing Time
All orders are typically processed within 1-3 business days. This timeframe includes order verification, quality checks, and packing.
Delivery Time
Once your order has been shipped, delivery usually takes 3-7 business days, depending on your location and the shipping method selected. You will receive a tracking number via email as soon as your order has shipped, allowing you to monitor its progress.
Returns and Exchanges
Return Policy
We want you to love your purchase! If you are not completely satisfied, you may return unworn items with tags attached within 7 days of receipt for a full refund. Returns made between days 8 and 14 will be eligible for store credit only. Please note that we do not accept returns on tailored or sale items.
Exchanges
If you wish to exchange an item for a different size or color, please follow the return process and place a new order for the desired item. This ensures that you receive your preferred item promptly.
Damaged Items
In the unfortunate event that your order arrives damaged, please contact us within 48 hours of delivery. We will work diligently to resolve the issue, either by sending a replacement or processing a return.
Lost Packages
If your package is lost during transit, please contact us immediately, with in 48 hours of receiving notification. We will assist you in filing a claim with the shipping carrier and work with you to resolve the situation as quickly as possible.
Payment Options
We accept the following payment methods:
• Visa
• Mastercard
• American Express
Payment Requirements and Instructions
Payment is required at the time of purchase. Please ensure that your payment information is accurate to avoid any processing delays. If you encounter any issues during the checkout process, do not hesitate to reach out for assistance.
Contact Information
For any questions or concerns regarding your order, shipping, or our policies, please contact us:
• Email: amaraclothingboutique@gmail.com
• Phone:(724) 519-8130
• Business Hours: Monday-Friday 9am-5pm. (AMARA Clothing Boutique, is a small business and runs under limited employees at this time. Please leave a detail message if your call is not answered at the time, and we will get back to you as soon as possible, with in 48 hours of your call if not communicated longer via email.) Thank you!
Our customer service team is here to assist you and ensure your shopping experience is enjoyable.
Thank you for choosing AMARA Clothing Boutique! We appreciate your business and look forward to serving you.